401k Plan data: KANA SOFTWARE, INC. 401(K) PLAN plan

KANA SOFTWARE, INC. 401(K) PLAN 401k Plan overview

Plan Name	KANA SOFTWARE, INC. 401(K) PLAN
Plan identification number	001

KANA SOFTWARE, INC. 401(K) PLAN Benefits

401k Plan Type

Defined Contribution Pension

Plan Features/Benefits

ERISA section 404(c) Plan - This plan, or any part of it is intended to meet the conditions of 29 CFR 2550.404c-1.
Total participant-directed account plan - Participants have the opportunity to direct the investment of all the assets allocated to their individual accounts, regardless of whether 29 CFR 2550.404c-1 is intended to be met.
Code section 401(k) feature - A cash or deferred arrangement described in Code section 401(k) that is part of a qualified defined contribution plan that provides for an election by employees to defer part of their compensation or receive these amounts in cash.
Code section 401(m) arrangement - Employee contributions are allocated to separate accounts under the plan or employer contributions are based, in whole or in part, on employee deferrals or contribtions to the plan. Not applicable if plan is 401(k) plan with only QNECs and/or QMACs. Also not applicable if Code section 403(b)(1), 403(b)(7) or 408 arrangements/accounts/annuities.
Plan provides for automatic enrollment in plan that has employee contributions deducted from payroll.
Total or partial participant-directed account plan - plan uses default investment account for participants who fail to direct assets in their account.
Master plan - A pension plan that is made available by a sponsor for adoption by employers; that is the subject of a favorable opinion letter; and for which a single funding medium (for example, a trust or custodial account) is established for the joint use of all adopting employers.

401k Sponsoring company profile

KANA SOFTWARE, INC has sponsored the creation of one or more 401k plans.

Company Name: KANA SOFTWARE, INC

Employer identification number (EIN): 271249294

NAIC Classification: 541511
NAIC Description: Custom Computer Programming Services

Additional information about KANA SOFTWARE, INC

Jurisdiction of Incorporation: State of Delaware Division of Corporations

Incorporation Date:

Company Identification Number: 4737887

More information about KANA SOFTWARE, INC

Form 5500 Filing Information

Submission information for form 5500 for 401k plan KANA SOFTWARE, INC. 401(K) PLAN

Plan id# Filing Submission Date Name of Administrator Date Administrator Signed Name of Company Sponsor Date Sponsor Signed
001 2015-01-01 LAURA GUMA
001 2015-01-01 LAURA GUMA
001 2014-01-01 LAURA GUMA
001 2013-01-01 MEGAN COEN
001 2012-01-01 AMY RIOS AMY RIOS 2013-09-25
001 2011-01-01 AMY RIOS AMY RIOS 2013-02-14

Plan id#	Filing Submission Date	Name of Administrator	Name of Company Sponsor	Date Sponsor Signed
001	2015-01-01	LAURA GUMA
001	2015-01-01	LAURA GUMA
001	2014-01-01	LAURA GUMA
001	2013-01-01	MEGAN COEN
001	2012-01-01	AMY RIOS	AMY RIOS	2013-09-25
001	2011-01-01	AMY RIOS	AMY RIOS	2013-02-14

Plan Statistics for KANA SOFTWARE, INC. 401(K) PLAN

401k plan membership statisitcs for KANA SOFTWARE, INC. 401(K) PLAN

Measure Date Value
2015: KANA SOFTWARE, INC. 401(K) PLAN 2015 401k membership
Total participants, beginning-of-year 2015-01-01 359
Total number of active participants reported on line 7a of the Form 5500 2015-01-01 0
Number of retired or separated participants receiving benefits 2015-01-01 0
Number of other retired or separated participants entitled to future benefits 2015-01-01 0
Total of all active and inactive participants 2015-01-01 0
Number of deceased participants whose beneficiaries are receiving or are entitled to receive benefits 2015-01-01 0
Total participants 2015-01-01 0
Number of participants with account balances 2015-01-01 0
Participants that terminated employment during the plan year with accrued benefits that were less than 100% vested 2015-01-01 0
2014: KANA SOFTWARE, INC. 401(K) PLAN 2014 401k membership
Total participants, beginning-of-year 2014-01-01 297
Total number of active participants reported on line 7a of the Form 5500 2014-01-01 309
Number of retired or separated participants receiving benefits 2014-01-01 0
Number of other retired or separated participants entitled to future benefits 2014-01-01 50
Total of all active and inactive participants 2014-01-01 359
Number of deceased participants whose beneficiaries are receiving or are entitled to receive benefits 2014-01-01 0
Total participants 2014-01-01 359
Number of participants with account balances 2014-01-01 267
Participants that terminated employment during the plan year with accrued benefits that were less than 100% vested 2014-01-01 13
2013: KANA SOFTWARE, INC. 401(K) PLAN 2013 401k membership
Total participants, beginning-of-year 2013-01-01 221
Total number of active participants reported on line 7a of the Form 5500 2013-01-01 251
Number of retired or separated participants receiving benefits 2013-01-01 0
Number of other retired or separated participants entitled to future benefits 2013-01-01 46
Total of all active and inactive participants 2013-01-01 297
Number of deceased participants whose beneficiaries are receiving or are entitled to receive benefits 2013-01-01 0
Total participants 2013-01-01 297
Number of participants with account balances 2013-01-01 181
Participants that terminated employment during the plan year with accrued benefits that were less than 100% vested 2013-01-01 0
2012: KANA SOFTWARE, INC. 401(K) PLAN 2012 401k membership
Total participants, beginning-of-year 2012-01-01 231
Total number of active participants reported on line 7a of the Form 5500 2012-01-01 172
Number of retired or separated participants receiving benefits 2012-01-01 0
Number of other retired or separated participants entitled to future benefits 2012-01-01 49
Total of all active and inactive participants 2012-01-01 221
Number of deceased participants whose beneficiaries are receiving or are entitled to receive benefits 2012-01-01 0
Total participants 2012-01-01 221
Number of participants with account balances 2012-01-01 140
Participants that terminated employment during the plan year with accrued benefits that were less than 100% vested 2012-01-01 0
2011: KANA SOFTWARE, INC. 401(K) PLAN 2011 401k membership
Total participants, beginning-of-year 2011-01-01 190
Total number of active participants reported on line 7a of the Form 5500 2011-01-01 208
Number of retired or separated participants receiving benefits 2011-01-01 0
Number of other retired or separated participants entitled to future benefits 2011-01-01 23
Total of all active and inactive participants 2011-01-01 231
Number of deceased participants whose beneficiaries are receiving or are entitled to receive benefits 2011-01-01 0
Total participants 2011-01-01 231
Number of participants with account balances 2011-01-01 142
Participants that terminated employment during the plan year with accrued benefits that were less than 100% vested 2011-01-01 0

Measure	Date	Value
2015: KANA SOFTWARE, INC. 401(K) PLAN 2015 401k membership
Total participants, beginning-of-year	2015-01-01	359
Total number of active participants reported on line 7a of the Form 5500	2015-01-01	0
Number of retired or separated participants receiving benefits	2015-01-01	0
Number of other retired or separated participants entitled to future benefits	2015-01-01	0
Total of all active and inactive participants	2015-01-01	0
Number of deceased participants whose beneficiaries are receiving or are entitled to receive benefits	2015-01-01	0
Total participants	2015-01-01	0
Number of participants with account balances	2015-01-01	0
Participants that terminated employment during the plan year with accrued benefits that were less than 100% vested	2015-01-01	0
2014: KANA SOFTWARE, INC. 401(K) PLAN 2014 401k membership
Total participants, beginning-of-year	2014-01-01	297
Total number of active participants reported on line 7a of the Form 5500	2014-01-01	309
Number of retired or separated participants receiving benefits	2014-01-01	0
Number of other retired or separated participants entitled to future benefits	2014-01-01	50
Total of all active and inactive participants	2014-01-01	359
Number of deceased participants whose beneficiaries are receiving or are entitled to receive benefits	2014-01-01	0
Total participants	2014-01-01	359
Number of participants with account balances	2014-01-01	267
Participants that terminated employment during the plan year with accrued benefits that were less than 100% vested	2014-01-01	13
2013: KANA SOFTWARE, INC. 401(K) PLAN 2013 401k membership
Total participants, beginning-of-year	2013-01-01	221
Total number of active participants reported on line 7a of the Form 5500	2013-01-01	251
Number of retired or separated participants receiving benefits	2013-01-01	0
Number of other retired or separated participants entitled to future benefits	2013-01-01	46
Total of all active and inactive participants	2013-01-01	297
Number of deceased participants whose beneficiaries are receiving or are entitled to receive benefits	2013-01-01	0
Total participants	2013-01-01	297
Number of participants with account balances	2013-01-01	181
Participants that terminated employment during the plan year with accrued benefits that were less than 100% vested	2013-01-01	0
2012: KANA SOFTWARE, INC. 401(K) PLAN 2012 401k membership
Total participants, beginning-of-year	2012-01-01	231
Total number of active participants reported on line 7a of the Form 5500	2012-01-01	172
Number of retired or separated participants receiving benefits	2012-01-01	0
Number of other retired or separated participants entitled to future benefits	2012-01-01	49
Total of all active and inactive participants	2012-01-01	221
Number of deceased participants whose beneficiaries are receiving or are entitled to receive benefits	2012-01-01	0
Total participants	2012-01-01	221
Number of participants with account balances	2012-01-01	140
Participants that terminated employment during the plan year with accrued benefits that were less than 100% vested	2012-01-01	0
2011: KANA SOFTWARE, INC. 401(K) PLAN 2011 401k membership
Total participants, beginning-of-year	2011-01-01	190
Total number of active participants reported on line 7a of the Form 5500	2011-01-01	208
Number of retired or separated participants receiving benefits	2011-01-01	0
Number of other retired or separated participants entitled to future benefits	2011-01-01	23
Total of all active and inactive participants	2011-01-01	231
Number of deceased participants whose beneficiaries are receiving or are entitled to receive benefits	2011-01-01	0
Total participants	2011-01-01	231
Number of participants with account balances	2011-01-01	142
Participants that terminated employment during the plan year with accrued benefits that were less than 100% vested	2011-01-01	0

Financial Data on KANA SOFTWARE, INC. 401(K) PLAN

Measure	Date	Value
2015 : KANA SOFTWARE, INC. 401(K) PLAN 2015 401k financial data
Unrealized appreciation/depreciation of real estate assets	2015-02-02	$0
Unrealized appreciation/depreciation of other (non real estate) assets	2015-02-02	$0
Total unrealized appreciation/depreciation of assets	2015-02-02	$0
Total transfer of assets to this plan	2015-02-02	$0
Total transfer of assets from this plan	2015-02-02	$10,467,295
Total liabilities at end of year (benefit claims payable, operating payabales, acquisition indebtedness and other liabilities)	2015-02-02	$0
Total liabilities at beginning of year (benefit claims payable, operating payabales, acquisition indebtedness and other liabilities)	2015-02-02	$0
Expenses. Interest paid	2015-02-02	$0
Amount of participant contributions which was failed to transmit to the plan within the time period described in 29 CFR 251.3-102	2015-02-02	$0
Total income from all sources (including contributions)	2015-02-02	$-89,403
Total loss/gain on sale of assets	2015-02-02	$0
Total of all expenses incurred	2015-02-02	$180,539
Benefit payments and payments to participlants,beneficiaries,insurance carriers and others	2015-02-02	$179,746
Expenses. Certain deemed distributions of participant loans	2015-02-02	$0
Value of total corrective distributions	2015-02-02	$768
Total contributions o plan (from employers,participants, others, non cash contrinutions)	2015-02-02	$0
Value of total assets at end of year	2015-02-02	$0
Value of total assets at beginning of year	2015-02-02	$10,737,237
Total of administrative expenses incurred including professional, contract, advisory and management fees	2015-02-02	$25
Total income from rents	2015-02-02	$0
Total interest from all sources	2015-02-02	$256
Total dividends received (eg from common stock, registered investment company shares)	2015-02-02	$477
Has a resolution to terminate the plan been adopted during the plan year or any prior plan year	2015-02-02	No
Total dividends received from registered investment company shares (eg mutual funds)	2015-02-02	$477
Assets. Real estate other than employer real property at end of year	2015-02-02	$0
Assets. Real estate other than employer real property at beginning of year	2015-02-02	$0
Administrative expenses professional fees incurred	2015-02-02	$0
Assets. Corporate prefeered stocks other than exployer securities at end of year	2015-02-02	$0
Assets. Corporate prefeered stocks other than exployer securities at beginning of year	2015-02-02	$0
Was this plan covered by a fidelity bond	2015-02-02	Yes
Value of fidelity bond cover	2015-02-02	$500,000
If this is an individual account plan, was there a blackout period	2015-02-02	No
Were there any nonexempt tranactions with any party-in-interest	2015-02-02	No
Contributions received from participants	2015-02-02	$0
Participant contributions at end of year	2015-02-02	$0
Participant contributions at beginning of year	2015-02-02	$181,354
Participant contributions at end of year	2015-02-02	$0
Participant contributions at beginning of year	2015-02-02	$0
Assets. Other investments not covered elsewhere at end of year	2015-02-02	$0
Assets. Other investments not covered elsewhere at beginning of year	2015-02-02	$0
Income. Received or receivable in cash from other sources (including rollovers)	2015-02-02	$0
Expenses. Other payments made (not to insurance carriers or or participants/beneficiaries)	2015-02-02	$0
Value of other receiveables (less allowance for doubtful accounts) at end of year	2015-02-02	$0
Value of other receiveables (less allowance for doubtful accounts) at beginning of year	2015-02-02	$0
Assets. Loans (other than to participants) at end of year	2015-02-02	$0
Assets. Loans (other than to participants) at beginning of year	2015-02-02	$0
Other liabilities (not benefit claims, operating payabales oe acquisition indebtedness) at end of year	2015-02-02	$0
Other liabilities (not benefit claims, operating payabales oe acquisition indebtedness) at beginning of year	2015-02-02	$0
Other income not declared elsewhere	2015-02-02	$0
Administrative expenses (other) incurred	2015-02-02	$25
Liabilities. Value of operating payables at end of year	2015-02-02	$0
Liabilities. Value of operating payables at beginning of year	2015-02-02	$0
Total non interest bearing cash at end of year	2015-02-02	$0
Total non interest bearing cash at beginning of year	2015-02-02	$0
Did the receive any noncash contributions whose value was neither redily determinable on an established market nor set by an independent third party appraiser	2015-02-02	No
Income. Non cash contributions	2015-02-02	$0
Value of net income/loss	2015-02-02	$-269,942
Value of net assets at end of year (total assets less liabilities)	2015-02-02	$0
Value of net assets at beginning of year (total assets less liabilities)	2015-02-02	$10,737,237
Did the plan have a loss casued by fraud or dishonesty (regardless whether reimbursed by fidelity bond)	2015-02-02	No
Were any loans by the plan or fixed income obligations due to the plan in default	2015-02-02	No
Were any leases to which the plan was party in default or uncollectible	2015-02-02	No
Assets. partnership/joint venture interests at end of year	2015-02-02	$0
Assets. partnership/joint venture interests at beginning of year	2015-02-02	$0
Investment advisory and management fees	2015-02-02	$0
Value of interest in registered invesment companies (eg mutual funds) at end of year	2015-02-02	$0
Value of interest in registered invesment companies (eg mutual funds) at beginning of year	2015-02-02	$10,067,178
Value of interest in pooled separate accounts at end of year	2015-02-02	$0
Value of interest in pooled separate accounts at beginning of year	2015-02-02	$0
Interest on participant loans	2015-02-02	$256
Income. Interest from loans (other than to participants)	2015-02-02	$0
Interest earned on other investments	2015-02-02	$0
Income. Interest from US Government securities	2015-02-02	$0
Income. Interest from corporate debt instruments	2015-02-02	$0
Value of interest in master investment trust accounts at end of year	2015-02-02	$0
Value of interest in master investment trust accounts at beginning of year	2015-02-02	$0
Value of interest in common/collective trusts at end of year	2015-02-02	$0
Value of interest in common/collective trusts at beginning of year	2015-02-02	$305,673
Value of interest bearing cash (including money market accounts and certificates of deposits) at end of year	2015-02-02	$0
Interest-bearing cash (include money market accounts & certificates of deposit) at beginning of the Year	2015-02-02	$0
Value of interest bearing cash (including money market accounts and certificates of deposits) at beginning of year	2015-02-02	$0
Interest earned from interest bearing cash (including money market accounts and certificates of deposit)	2015-02-02	$0
Assets. Value of investments in 103.12 investment entities at end of year	2015-02-02	$0
Assets. Value of investments in 103.12 investment entities at beginning of year	2015-02-02	$0
Expenses. Payments to insurance carriers foe the provision of benefits	2015-02-02	$0
Asset value of US Government securities at end of year	2015-02-02	$0
Asset value of US Government securities at beginning of year	2015-02-02	$0
Net investment gain/loss from registered investment companies (e.g. mutual funds)	2015-02-02	$-85,075
Net investment gain/loss from pooled separate accounts	2015-02-02	$0
Net investment gain or loss from common/collective trusts	2015-02-02	$-5,061
Net gain/loss from 103.12 investment entities	2015-02-02	$0
Were any plan transactions or series of transactions in excess of 5% of the current value of the plan assets	2015-02-02	No
Was there a failure to transmit to the plan any participant contributions	2015-02-02	No
Has the plan failed to provide any benefit when due under the plan	2015-02-02	No
Assets. Invements in employer securities at end of year	2015-02-02	$0
Assets. Invements in employer securities at beginning of year	2015-02-02	$0
Assets. Value of employer real property at end of year	2015-02-02	$0
Assets. Value of employer real property at beginning of year	2015-02-02	$0
Contributions received in cash from employer	2015-02-02	$0
Employer contributions (assets) at end of year	2015-02-02	$0
Employer contributions (assets) at beginning of year	2015-02-02	$183,032
Income. Dividends from preferred stock	2015-02-02	$0
Income. Dividends from common stock	2015-02-02	$0
Benefit payments and payments to provide benefits directly to participlants or beneficiaries including direct rollovers	2015-02-02	$179,746
Asset. Corporate debt instrument preferred debt at end of year	2015-02-02	$0
Asset. Corporate debt instrument preferred debt at beginning of year	2015-02-02	$0
Asset. Corporate debt instrument debt (other) at end of year	2015-02-02	$0
Asset. Corporate debt instrument debt (other) at beginning of year	2015-02-02	$0
Contract administrator fees	2015-02-02	$0
Was the provided the required notice or one of the exceptions to providing the black out period notice applied under 29 CFR 2520.101-3	2015-02-02	No
Assets. Corporate common stocks other than exployer securities at end of year	2015-02-02	$0
Assets. Corporate common stocks other than exployer securities at beginning of year	2015-02-02	$0
Liabilities. Value of benefit claims payable at end of year	2015-02-02	$0
Liabilities. Value of benefit claims payable at beginning of year	2015-02-02	$0
Assets. Value of buildings and other operty used in plan operation at end of year	2015-02-02	$0
Assets. Value of buildings and other operty used in plan operation at beginning of year	2015-02-02	$0
Did the plan have assets held for investment	2015-02-02	No
Did the plan hold any assets whose current value was neither redily determinable on an established market nor set by an independent third party appraiser	2015-02-02	No
Were all the plan assets eitehr distributed to particpants/beneficiaries, transferred to another plan or brought under the control of the PBGC	2015-02-02	Yes
Aggregate proceeds on sale of assets	2015-02-02	$0
Aggregate carrying amount (costs) on sale of assets	2015-02-02	$0
Liabilities. Value of acquisition indebtedness at end of year	2015-02-02	$0
Liabilities. Value of acquisition indebtedness at beginning of year	2015-02-02	$0
Accountant perfomed limited scope audit pursuant to 29 CFR 2520.103-8 and/or 103-12(d)	2015-02-02	Yes
Opinion of an independent qualified public accountant for this plan	2015-02-02	Disclaimer
Accountancy firm name	2015-02-02	MILLER KAPLAN ARASE LLP
Accountancy firm EIN	2015-02-02	952036255
2014 : KANA SOFTWARE, INC. 401(K) PLAN 2014 401k financial data
Unrealized appreciation/depreciation of real estate assets	2014-12-31	$0
Unrealized appreciation/depreciation of other (non real estate) assets	2014-12-31	$0
Total unrealized appreciation/depreciation of assets	2014-12-31	$0
Total transfer of assets to this plan	2014-12-31	$0
Total liabilities at end of year (benefit claims payable, operating payabales, acquisition indebtedness and other liabilities)	2014-12-31	$0
Total liabilities at beginning of year (benefit claims payable, operating payabales, acquisition indebtedness and other liabilities)	2014-12-31	$0
Expenses. Interest paid	2014-12-31	$0
Amount of participant contributions which was failed to transmit to the plan within the time period described in 29 CFR 251.3-102	2014-12-31	$0
Total income from all sources (including contributions)	2014-12-31	$2,600,512
Total loss/gain on sale of assets	2014-12-31	$0
Total of all expenses incurred	2014-12-31	$952,832
Benefit payments and payments to participlants,beneficiaries,insurance carriers and others	2014-12-31	$949,515
Expenses. Certain deemed distributions of participant loans	2014-12-31	$0
Value of total corrective distributions	2014-12-31	$712
Total contributions o plan (from employers,participants, others, non cash contrinutions)	2014-12-31	$2,078,745
Value of total assets at end of year	2014-12-31	$10,737,237
Value of total assets at beginning of year	2014-12-31	$9,089,557
Total of administrative expenses incurred including professional, contract, advisory and management fees	2014-12-31	$2,605
Total income from rents	2014-12-31	$0
Total interest from all sources	2014-12-31	$4,914
Total dividends received (eg from common stock, registered investment company shares)	2014-12-31	$619,355
Has a resolution to terminate the plan been adopted during the plan year or any prior plan year	2014-12-31	No
Total dividends received from registered investment company shares (eg mutual funds)	2014-12-31	$619,355
Assets. Real estate other than employer real property at end of year	2014-12-31	$0
Assets. Real estate other than employer real property at beginning of year	2014-12-31	$0
Administrative expenses professional fees incurred	2014-12-31	$0
Assets. Corporate prefeered stocks other than exployer securities at end of year	2014-12-31	$0
Assets. Corporate prefeered stocks other than exployer securities at beginning of year	2014-12-31	$0
Was this plan covered by a fidelity bond	2014-12-31	Yes
Value of fidelity bond cover	2014-12-31	$500,000
If this is an individual account plan, was there a blackout period	2014-12-31	No
Were there any nonexempt tranactions with any party-in-interest	2014-12-31	No
Contributions received from participants	2014-12-31	$1,731,499
Participant contributions at end of year	2014-12-31	$181,354
Participant contributions at beginning of year	2014-12-31	$124,227
Participant contributions at end of year	2014-12-31	$0
Participant contributions at beginning of year	2014-12-31	$40,168
Assets. Other investments not covered elsewhere at end of year	2014-12-31	$0
Assets. Other investments not covered elsewhere at beginning of year	2014-12-31	$0
Income. Received or receivable in cash from other sources (including rollovers)	2014-12-31	$163,623
Expenses. Other payments made (not to insurance carriers or or participants/beneficiaries)	2014-12-31	$0
Value of other receiveables (less allowance for doubtful accounts) at end of year	2014-12-31	$0
Value of other receiveables (less allowance for doubtful accounts) at beginning of year	2014-12-31	$0
Assets. Loans (other than to participants) at end of year	2014-12-31	$0
Assets. Loans (other than to participants) at beginning of year	2014-12-31	$0
Other liabilities (not benefit claims, operating payabales oe acquisition indebtedness) at end of year	2014-12-31	$0
Other liabilities (not benefit claims, operating payabales oe acquisition indebtedness) at beginning of year	2014-12-31	$0
Other income not declared elsewhere	2014-12-31	$0
Administrative expenses (other) incurred	2014-12-31	$2,605
Liabilities. Value of operating payables at end of year	2014-12-31	$0
Liabilities. Value of operating payables at beginning of year	2014-12-31	$0
Total non interest bearing cash at end of year	2014-12-31	$0
Total non interest bearing cash at beginning of year	2014-12-31	$0
Did the receive any noncash contributions whose value was neither redily determinable on an established market nor set by an independent third party appraiser	2014-12-31	No
Income. Non cash contributions	2014-12-31	$0
Value of net income/loss	2014-12-31	$1,647,680
Value of net assets at end of year (total assets less liabilities)	2014-12-31	$10,737,237
Value of net assets at beginning of year (total assets less liabilities)	2014-12-31	$9,089,557
Did the plan have a loss casued by fraud or dishonesty (regardless whether reimbursed by fidelity bond)	2014-12-31	No
Were any loans by the plan or fixed income obligations due to the plan in default	2014-12-31	No
Were any leases to which the plan was party in default or uncollectible	2014-12-31	No
Assets. partnership/joint venture interests at end of year	2014-12-31	$0
Assets. partnership/joint venture interests at beginning of year	2014-12-31	$0
Investment advisory and management fees	2014-12-31	$0
Value of interest in registered invesment companies (eg mutual funds) at end of year	2014-12-31	$10,067,178
Value of interest in registered invesment companies (eg mutual funds) at beginning of year	2014-12-31	$8,408,993
Value of interest in pooled separate accounts at end of year	2014-12-31	$0
Value of interest in pooled separate accounts at beginning of year	2014-12-31	$0
Interest on participant loans	2014-12-31	$4,914
Income. Interest from loans (other than to participants)	2014-12-31	$0
Interest earned on other investments	2014-12-31	$0
Income. Interest from US Government securities	2014-12-31	$0
Income. Interest from corporate debt instruments	2014-12-31	$0
Value of interest in master investment trust accounts at end of year	2014-12-31	$0
Value of interest in master investment trust accounts at beginning of year	2014-12-31	$0
Value of interest in common/collective trusts at end of year	2014-12-31	$305,673
Value of interest in common/collective trusts at beginning of year	2014-12-31	$410,366
Value of interest bearing cash (including money market accounts and certificates of deposits) at end of year	2014-12-31	$0
Interest-bearing cash (include money market accounts & certificates of deposit) at beginning of the Year	2014-12-31	$0
Value of interest bearing cash (including money market accounts and certificates of deposits) at beginning of year	2014-12-31	$0
Interest earned from interest bearing cash (including money market accounts and certificates of deposit)	2014-12-31	$0
Assets. Value of investments in 103.12 investment entities at end of year	2014-12-31	$0
Assets. Value of investments in 103.12 investment entities at beginning of year	2014-12-31	$0
Expenses. Payments to insurance carriers foe the provision of benefits	2014-12-31	$0
Asset value of US Government securities at end of year	2014-12-31	$0
Asset value of US Government securities at beginning of year	2014-12-31	$0
Net investment gain/loss from registered investment companies (e.g. mutual funds)	2014-12-31	$-103,231
Net investment gain/loss from pooled separate accounts	2014-12-31	$0
Net investment gain or loss from common/collective trusts	2014-12-31	$729
Net gain/loss from 103.12 investment entities	2014-12-31	$0
Were any plan transactions or series of transactions in excess of 5% of the current value of the plan assets	2014-12-31	No
Was there a failure to transmit to the plan any participant contributions	2014-12-31	No
Has the plan failed to provide any benefit when due under the plan	2014-12-31	No
Assets. Invements in employer securities at end of year	2014-12-31	$0
Assets. Invements in employer securities at beginning of year	2014-12-31	$0
Assets. Value of employer real property at end of year	2014-12-31	$0
Assets. Value of employer real property at beginning of year	2014-12-31	$0
Contributions received in cash from employer	2014-12-31	$183,623
Employer contributions (assets) at end of year	2014-12-31	$183,032
Employer contributions (assets) at beginning of year	2014-12-31	$105,803
Income. Dividends from preferred stock	2014-12-31	$0
Income. Dividends from common stock	2014-12-31	$0
Benefit payments and payments to provide benefits directly to participlants or beneficiaries including direct rollovers	2014-12-31	$949,515
Asset. Corporate debt instrument preferred debt at end of year	2014-12-31	$0
Asset. Corporate debt instrument preferred debt at beginning of year	2014-12-31	$0
Asset. Corporate debt instrument debt (other) at end of year	2014-12-31	$0
Asset. Corporate debt instrument debt (other) at beginning of year	2014-12-31	$0
Contract administrator fees	2014-12-31	$0
Was the provided the required notice or one of the exceptions to providing the black out period notice applied under 29 CFR 2520.101-3	2014-12-31	No
Assets. Corporate common stocks other than exployer securities at end of year	2014-12-31	$0
Assets. Corporate common stocks other than exployer securities at beginning of year	2014-12-31	$0
Liabilities. Value of benefit claims payable at end of year	2014-12-31	$0
Liabilities. Value of benefit claims payable at beginning of year	2014-12-31	$0
Assets. Value of buildings and other operty used in plan operation at end of year	2014-12-31	$0
Assets. Value of buildings and other operty used in plan operation at beginning of year	2014-12-31	$0
Did the plan have assets held for investment	2014-12-31	Yes
Did the plan hold any assets whose current value was neither redily determinable on an established market nor set by an independent third party appraiser	2014-12-31	No
Were all the plan assets eitehr distributed to particpants/beneficiaries, transferred to another plan or brought under the control of the PBGC	2014-12-31	No
Aggregate proceeds on sale of assets	2014-12-31	$0
Aggregate carrying amount (costs) on sale of assets	2014-12-31	$0
Liabilities. Value of acquisition indebtedness at end of year	2014-12-31	$0
Liabilities. Value of acquisition indebtedness at beginning of year	2014-12-31	$0
Accountant perfomed limited scope audit pursuant to 29 CFR 2520.103-8 and/or 103-12(d)	2014-12-31	Yes
Opinion of an independent qualified public accountant for this plan	2014-12-31	Disclaimer
Accountancy firm name	2014-12-31	MILLER KAPLAN ARASE LLP
Accountancy firm EIN	2014-12-31	952036255
2013 : KANA SOFTWARE, INC. 401(K) PLAN 2013 401k financial data
Unrealized appreciation/depreciation of real estate assets	2013-12-31	$0
Unrealized appreciation/depreciation of other (non real estate) assets	2013-12-31	$0
Total unrealized appreciation/depreciation of assets	2013-12-31	$0
Total transfer of assets to this plan	2013-12-31	$135,470
Total liabilities at end of year (benefit claims payable, operating payabales, acquisition indebtedness and other liabilities)	2013-12-31	$0
Total liabilities at beginning of year (benefit claims payable, operating payabales, acquisition indebtedness and other liabilities)	2013-12-31	$0
Expenses. Interest paid	2013-12-31	$0
Amount of participant contributions which was failed to transmit to the plan within the time period described in 29 CFR 251.3-102	2013-12-31	$0
Total income from all sources (including contributions)	2013-12-31	$3,176,167
Total loss/gain on sale of assets	2013-12-31	$0
Total of all expenses incurred	2013-12-31	$1,116,546
Benefit payments and payments to participlants,beneficiaries,insurance carriers and others	2013-12-31	$1,115,431
Expenses. Certain deemed distributions of participant loans	2013-12-31	$0
Value of total corrective distributions	2013-12-31	$105
Total contributions o plan (from employers,participants, others, non cash contrinutions)	2013-12-31	$1,587,789
Value of total assets at end of year	2013-12-31	$9,089,557
Value of total assets at beginning of year	2013-12-31	$6,894,466
Total of administrative expenses incurred including professional, contract, advisory and management fees	2013-12-31	$1,010
Total income from rents	2013-12-31	$0
Total interest from all sources	2013-12-31	$4,388
Total dividends received (eg from common stock, registered investment company shares)	2013-12-31	$483,439
Has a resolution to terminate the plan been adopted during the plan year or any prior plan year	2013-12-31	No
Total dividends received from registered investment company shares (eg mutual funds)	2013-12-31	$483,439
Assets. Real estate other than employer real property at end of year	2013-12-31	$0
Assets. Real estate other than employer real property at beginning of year	2013-12-31	$0
Administrative expenses professional fees incurred	2013-12-31	$0
Assets. Corporate prefeered stocks other than exployer securities at end of year	2013-12-31	$0
Assets. Corporate prefeered stocks other than exployer securities at beginning of year	2013-12-31	$0
Was this plan covered by a fidelity bond	2013-12-31	Yes
Value of fidelity bond cover	2013-12-31	$500,000
If this is an individual account plan, was there a blackout period	2013-12-31	No
Were there any nonexempt tranactions with any party-in-interest	2013-12-31	No
Contributions received from participants	2013-12-31	$1,093,647
Participant contributions at end of year	2013-12-31	$124,227
Participant contributions at beginning of year	2013-12-31	$80,319
Participant contributions at end of year	2013-12-31	$40,168
Participant contributions at beginning of year	2013-12-31	$23,258
Assets. Other investments not covered elsewhere at end of year	2013-12-31	$0
Assets. Other investments not covered elsewhere at beginning of year	2013-12-31	$0
Income. Received or receivable in cash from other sources (including rollovers)	2013-12-31	$388,339
Expenses. Other payments made (not to insurance carriers or or participants/beneficiaries)	2013-12-31	$0
Value of other receiveables (less allowance for doubtful accounts) at end of year	2013-12-31	$0
Value of other receiveables (less allowance for doubtful accounts) at beginning of year	2013-12-31	$0
Assets. Loans (other than to participants) at end of year	2013-12-31	$0
Assets. Loans (other than to participants) at beginning of year	2013-12-31	$0
Other liabilities (not benefit claims, operating payabales oe acquisition indebtedness) at end of year	2013-12-31	$0
Other liabilities (not benefit claims, operating payabales oe acquisition indebtedness) at beginning of year	2013-12-31	$0
Other income not declared elsewhere	2013-12-31	$0
Administrative expenses (other) incurred	2013-12-31	$1,010
Liabilities. Value of operating payables at end of year	2013-12-31	$0
Liabilities. Value of operating payables at beginning of year	2013-12-31	$0
Total non interest bearing cash at end of year	2013-12-31	$0
Total non interest bearing cash at beginning of year	2013-12-31	$0
Did the receive any noncash contributions whose value was neither redily determinable on an established market nor set by an independent third party appraiser	2013-12-31	No
Income. Non cash contributions	2013-12-31	$0
Value of net income/loss	2013-12-31	$2,059,621
Value of net assets at end of year (total assets less liabilities)	2013-12-31	$9,089,557
Value of net assets at beginning of year (total assets less liabilities)	2013-12-31	$6,894,466
Did the plan have a loss casued by fraud or dishonesty (regardless whether reimbursed by fidelity bond)	2013-12-31	No
Were any loans by the plan or fixed income obligations due to the plan in default	2013-12-31	No
Were any leases to which the plan was party in default or uncollectible	2013-12-31	No
Assets. partnership/joint venture interests at end of year	2013-12-31	$0
Assets. partnership/joint venture interests at beginning of year	2013-12-31	$0
Investment advisory and management fees	2013-12-31	$0
Value of interest in registered invesment companies (eg mutual funds) at end of year	2013-12-31	$8,408,993
Value of interest in registered invesment companies (eg mutual funds) at beginning of year	2013-12-31	$6,418,240
Value of interest in pooled separate accounts at end of year	2013-12-31	$0
Value of interest in pooled separate accounts at beginning of year	2013-12-31	$0
Interest on participant loans	2013-12-31	$4,388
Income. Interest from loans (other than to participants)	2013-12-31	$0
Interest earned on other investments	2013-12-31	$0
Income. Interest from US Government securities	2013-12-31	$0
Income. Interest from corporate debt instruments	2013-12-31	$0
Value of interest in master investment trust accounts at end of year	2013-12-31	$0
Value of interest in master investment trust accounts at beginning of year	2013-12-31	$0
Value of interest in common/collective trusts at end of year	2013-12-31	$410,366
Value of interest in common/collective trusts at beginning of year	2013-12-31	$372,649
Value of interest bearing cash (including money market accounts and certificates of deposits) at end of year	2013-12-31	$0
Interest-bearing cash (include money market accounts & certificates of deposit) at beginning of the Year	2013-12-31	$0
Value of interest bearing cash (including money market accounts and certificates of deposits) at beginning of year	2013-12-31	$0
Interest earned from interest bearing cash (including money market accounts and certificates of deposit)	2013-12-31	$0
Assets. Value of investments in 103.12 investment entities at end of year	2013-12-31	$0
Assets. Value of investments in 103.12 investment entities at beginning of year	2013-12-31	$0
Expenses. Payments to insurance carriers foe the provision of benefits	2013-12-31	$0
Asset value of US Government securities at end of year	2013-12-31	$0
Asset value of US Government securities at beginning of year	2013-12-31	$0
Net investment gain/loss from registered investment companies (e.g. mutual funds)	2013-12-31	$1,101,532
Net investment gain/loss from pooled separate accounts	2013-12-31	$0
Net investment gain or loss from common/collective trusts	2013-12-31	$-981
Net gain/loss from 103.12 investment entities	2013-12-31	$0
Were any plan transactions or series of transactions in excess of 5% of the current value of the plan assets	2013-12-31	No
Was there a failure to transmit to the plan any participant contributions	2013-12-31	No
Has the plan failed to provide any benefit when due under the plan	2013-12-31	No
Assets. Invements in employer securities at end of year	2013-12-31	$0
Assets. Invements in employer securities at beginning of year	2013-12-31	$0
Assets. Value of employer real property at end of year	2013-12-31	$0
Assets. Value of employer real property at beginning of year	2013-12-31	$0
Contributions received in cash from employer	2013-12-31	$105,803
Employer contributions (assets) at end of year	2013-12-31	$105,803
Employer contributions (assets) at beginning of year	2013-12-31	$0
Income. Dividends from preferred stock	2013-12-31	$0
Income. Dividends from common stock	2013-12-31	$0
Benefit payments and payments to provide benefits directly to participlants or beneficiaries including direct rollovers	2013-12-31	$1,115,431
Asset. Corporate debt instrument preferred debt at end of year	2013-12-31	$0
Asset. Corporate debt instrument preferred debt at beginning of year	2013-12-31	$0
Asset. Corporate debt instrument debt (other) at end of year	2013-12-31	$0
Asset. Corporate debt instrument debt (other) at beginning of year	2013-12-31	$0
Contract administrator fees	2013-12-31	$0
Was the provided the required notice or one of the exceptions to providing the black out period notice applied under 29 CFR 2520.101-3	2013-12-31	No
Assets. Corporate common stocks other than exployer securities at end of year	2013-12-31	$0
Assets. Corporate common stocks other than exployer securities at beginning of year	2013-12-31	$0
Liabilities. Value of benefit claims payable at end of year	2013-12-31	$0
Liabilities. Value of benefit claims payable at beginning of year	2013-12-31	$0
Assets. Value of buildings and other operty used in plan operation at end of year	2013-12-31	$0
Assets. Value of buildings and other operty used in plan operation at beginning of year	2013-12-31	$0
Did the plan have assets held for investment	2013-12-31	Yes
Did the plan hold any assets whose current value was neither redily determinable on an established market nor set by an independent third party appraiser	2013-12-31	No
Were all the plan assets eitehr distributed to particpants/beneficiaries, transferred to another plan or brought under the control of the PBGC	2013-12-31	No
Aggregate proceeds on sale of assets	2013-12-31	$0
Aggregate carrying amount (costs) on sale of assets	2013-12-31	$0
Liabilities. Value of acquisition indebtedness at end of year	2013-12-31	$0
Liabilities. Value of acquisition indebtedness at beginning of year	2013-12-31	$0
Accountant perfomed limited scope audit pursuant to 29 CFR 2520.103-8 and/or 103-12(d)	2013-12-31	Yes
Opinion of an independent qualified public accountant for this plan	2013-12-31	Disclaimer
Accountancy firm name	2013-12-31	MILLER, KAPLAN, ARASE & CO., LLP
Accountancy firm EIN	2013-12-31	952036255
2012 : KANA SOFTWARE, INC. 401(K) PLAN 2012 401k financial data
Total transfer of assets to this plan	2012-12-31	$11,493
Total liabilities at end of year (benefit claims payable, operating payabales, acquisition indebtedness and other liabilities)	2012-12-31	$0
Total liabilities at beginning of year (benefit claims payable, operating payabales, acquisition indebtedness and other liabilities)	2012-12-31	$0
Total income from all sources (including contributions)	2012-12-31	$2,097,365
Total of all expenses incurred	2012-12-31	$471,464
Benefit payments and payments to participlants,beneficiaries,insurance carriers and others	2012-12-31	$467,915
Value of total corrective distributions	2012-12-31	$2,295
Total contributions o plan (from employers,participants, others, non cash contrinutions)	2012-12-31	$1,433,875
Value of total assets at end of year	2012-12-31	$6,894,466
Value of total assets at beginning of year	2012-12-31	$5,257,072
Total of administrative expenses incurred including professional, contract, advisory and management fees	2012-12-31	$1,254
Total interest from all sources	2012-12-31	$2,300
Total dividends received (eg from common stock, registered investment company shares)	2012-12-31	$182,093
Has a resolution to terminate the plan been adopted during the plan year or any prior plan year	2012-12-31	No
Total dividends received from registered investment company shares (eg mutual funds)	2012-12-31	$182,093
Was this plan covered by a fidelity bond	2012-12-31	Yes
Value of fidelity bond cover	2012-12-31	$500,000
If this is an individual account plan, was there a blackout period	2012-12-31	No
Total value of distributions paid in property other than in cash, annuity contracts, or publicly traded employer securities	2012-12-31	$0
Were there any nonexempt tranactions with any party-in-interest	2012-12-31	No
Contributions received from participants	2012-12-31	$1,169,241
Participant contributions at end of year	2012-12-31	$80,319
Participant contributions at beginning of year	2012-12-31	$49,639
Participant contributions at end of year	2012-12-31	$23,258
Participant contributions at beginning of year	2012-12-31	$70,118
Income. Received or receivable in cash from other sources (including rollovers)	2012-12-31	$264,634
Administrative expenses (other) incurred	2012-12-31	$1,254
Did the receive any noncash contributions whose value was neither redily determinable on an established market nor set by an independent third party appraiser	2012-12-31	No
Value of net income/loss	2012-12-31	$1,625,901
Value of net assets at end of year (total assets less liabilities)	2012-12-31	$6,894,466
Value of net assets at beginning of year (total assets less liabilities)	2012-12-31	$5,257,072
Did the plan have a loss casued by fraud or dishonesty (regardless whether reimbursed by fidelity bond)	2012-12-31	No
Were any loans by the plan or fixed income obligations due to the plan in default	2012-12-31	No
Were any leases to which the plan was party in default or uncollectible	2012-12-31	No
Value of interest in registered invesment companies (eg mutual funds) at end of year	2012-12-31	$6,418,240
Value of interest in registered invesment companies (eg mutual funds) at beginning of year	2012-12-31	$4,878,104
Interest on participant loans	2012-12-31	$2,300
Value of interest in common/collective trusts at end of year	2012-12-31	$372,649
Value of interest in common/collective trusts at beginning of year	2012-12-31	$259,211
Net investment gain/loss from registered investment companies (e.g. mutual funds)	2012-12-31	$470,391
Net investment gain or loss from common/collective trusts	2012-12-31	$8,706
Were any plan transactions or series of transactions in excess of 5% of the current value of the plan assets	2012-12-31	No
Was there a failure to transmit to the plan any participant contributions	2012-12-31	Yes
Has the plan failed to provide any benefit when due under the plan	2012-12-31	No
Benefit payments and payments to provide benefits directly to participlants or beneficiaries including direct rollovers	2012-12-31	$467,915
Was the provided the required notice or one of the exceptions to providing the black out period notice applied under 29 CFR 2520.101-3	2012-12-31	No
Did the plan have assets held for investment	2012-12-31	Yes
Did the plan hold any assets whose current value was neither redily determinable on an established market nor set by an independent third party appraiser	2012-12-31	No
Were all the plan assets eitehr distributed to particpants/beneficiaries, transferred to another plan or brought under the control of the PBGC	2012-12-31	No
Accountancy firm name	2012-12-31	MILLER, KAPLAN, ARASE & CO., LLP
Accountancy firm EIN	2012-12-31	952036255
2011 : KANA SOFTWARE, INC. 401(K) PLAN 2011 401k financial data
Total transfer of assets to this plan	2011-12-31	$1,872,305
Total liabilities at end of year (benefit claims payable, operating payabales, acquisition indebtedness and other liabilities)	2011-12-31	$0
Total liabilities at beginning of year (benefit claims payable, operating payabales, acquisition indebtedness and other liabilities)	2011-12-31	$0
Total income from all sources (including contributions)	2011-12-31	$1,106,972
Total of all expenses incurred	2011-12-31	$1,007,133
Benefit payments and payments to participlants,beneficiaries,insurance carriers and others	2011-12-31	$988,005
Expenses. Certain deemed distributions of participant loans	2011-12-31	$2,774
Value of total corrective distributions	2011-12-31	$15,722
Total contributions o plan (from employers,participants, others, non cash contrinutions)	2011-12-31	$1,290,173
Value of total assets at end of year	2011-12-31	$5,257,072
Value of total assets at beginning of year	2011-12-31	$3,284,928
Total of administrative expenses incurred including professional, contract, advisory and management fees	2011-12-31	$632
Total interest from all sources	2011-12-31	$1,662
Total dividends received (eg from common stock, registered investment company shares)	2011-12-31	$177,163
Has a resolution to terminate the plan been adopted during the plan year or any prior plan year	2011-12-31	No
Total dividends received from registered investment company shares (eg mutual funds)	2011-12-31	$177,163
Was this plan covered by a fidelity bond	2011-12-31	Yes
Value of fidelity bond cover	2011-12-31	$500,000
If this is an individual account plan, was there a blackout period	2011-12-31	No
Total value of distributions paid in property other than in cash, annuity contracts, or publicly traded employer securities	2011-12-31	$0
Were there any nonexempt tranactions with any party-in-interest	2011-12-31	No
Contributions received from participants	2011-12-31	$1,211,263
Participant contributions at end of year	2011-12-31	$49,639
Participant contributions at beginning of year	2011-12-31	$50,224
Participant contributions at end of year	2011-12-31	$70,118
Participant contributions at beginning of year	2011-12-31	$54,901
Income. Received or receivable in cash from other sources (including rollovers)	2011-12-31	$78,910
Administrative expenses (other) incurred	2011-12-31	$632
Did the receive any noncash contributions whose value was neither redily determinable on an established market nor set by an independent third party appraiser	2011-12-31	No
Value of net income/loss	2011-12-31	$99,839
Value of net assets at end of year (total assets less liabilities)	2011-12-31	$5,257,072
Value of net assets at beginning of year (total assets less liabilities)	2011-12-31	$3,284,928
Did the plan have a loss casued by fraud or dishonesty (regardless whether reimbursed by fidelity bond)	2011-12-31	No
Were any loans by the plan or fixed income obligations due to the plan in default	2011-12-31	No
Were any leases to which the plan was party in default or uncollectible	2011-12-31	No
Value of interest in registered invesment companies (eg mutual funds) at end of year	2011-12-31	$4,878,104
Value of interest in registered invesment companies (eg mutual funds) at beginning of year	2011-12-31	$2,938,389
Interest on participant loans	2011-12-31	$1,662
Value of interest in common/collective trusts at end of year	2011-12-31	$259,211
Value of interest in common/collective trusts at beginning of year	2011-12-31	$241,414
Net investment gain/loss from registered investment companies (e.g. mutual funds)	2011-12-31	$-369,633
Net investment gain or loss from common/collective trusts	2011-12-31	$7,607
Were any plan transactions or series of transactions in excess of 5% of the current value of the plan assets	2011-12-31	No
Was there a failure to transmit to the plan any participant contributions	2011-12-31	Yes
Has the plan failed to provide any benefit when due under the plan	2011-12-31	No
Benefit payments and payments to provide benefits directly to participlants or beneficiaries including direct rollovers	2011-12-31	$988,005
Was the provided the required notice or one of the exceptions to providing the black out period notice applied under 29 CFR 2520.101-3	2011-12-31	No
Did the plan have assets held for investment	2011-12-31	Yes
Did the plan hold any assets whose current value was neither redily determinable on an established market nor set by an independent third party appraiser	2011-12-31	No
Were all the plan assets eitehr distributed to particpants/beneficiaries, transferred to another plan or brought under the control of the PBGC	2011-12-31	No
Accountant perfomed limited scope audit pursuant to 29 CFR 2520.103-8 and/or 103-12(d)	2011-12-31	Yes
Opinion of an independent qualified public accountant for this plan	2011-12-31	Disclaimer
Accountancy firm name	2011-12-31	MILLER, KAPLAN, ARASE AND CO., LLP
Accountancy firm EIN	2011-12-31	952036255
2010 : KANA SOFTWARE, INC. 401(K) PLAN 2010 401k financial data
Total liabilities at end of year (benefit claims payable, operating payabales, acquisition indebtedness and other liabilities)	2010-12-31	$0
Total liabilities at beginning of year (benefit claims payable, operating payabales, acquisition indebtedness and other liabilities)	2010-12-31	$0
Total income from all sources (including contributions)	2010-12-31	$3,318,159
Total of all expenses incurred	2010-12-31	$33,231
Benefit payments and payments to participlants,beneficiaries,insurance carriers and others	2010-12-31	$32,344
Total contributions o plan (from employers,participants, others, non cash contrinutions)	2010-12-31	$3,019,100
Value of total assets at end of year	2010-12-31	$3,284,928
Value of total assets at beginning of year	2010-12-31	$0
Total of administrative expenses incurred including professional, contract, advisory and management fees	2010-12-31	$887
Total interest from all sources	2010-12-31	$1,192
Total dividends received (eg from common stock, registered investment company shares)	2010-12-31	$55,202
Has a resolution to terminate the plan been adopted during the plan year or any prior plan year	2010-12-31	No
Total dividends received from registered investment company shares (eg mutual funds)	2010-12-31	$55,202
Was this plan covered by a fidelity bond	2010-12-31	Yes
Value of fidelity bond cover	2010-12-31	$500,000
If this is an individual account plan, was there a blackout period	2010-12-31	No
Were there any nonexempt tranactions with any party-in-interest	2010-12-31	No
Contributions received from participants	2010-12-31	$836,556
Participant contributions at end of year	2010-12-31	$50,224
Participant contributions at beginning of year	2010-12-31	$0
Participant contributions at end of year	2010-12-31	$54,901
Participant contributions at beginning of year	2010-12-31	$0
Income. Received or receivable in cash from other sources (including rollovers)	2010-12-31	$2,182,544
Administrative expenses (other) incurred	2010-12-31	$887
Did the receive any noncash contributions whose value was neither redily determinable on an established market nor set by an independent third party appraiser	2010-12-31	No
Value of net income/loss	2010-12-31	$3,284,928
Value of net assets at end of year (total assets less liabilities)	2010-12-31	$3,284,928
Value of net assets at beginning of year (total assets less liabilities)	2010-12-31	$0
Did the plan have a loss casued by fraud or dishonesty (regardless whether reimbursed by fidelity bond)	2010-12-31	No
Were any loans by the plan or fixed income obligations due to the plan in default	2010-12-31	No
Were any leases to which the plan was party in default or uncollectible	2010-12-31	No
Value of interest in registered invesment companies (eg mutual funds) at end of year	2010-12-31	$2,938,389
Value of interest in registered invesment companies (eg mutual funds) at beginning of year	2010-12-31	$0
Interest on participant loans	2010-12-31	$1,192
Value of interest in common/collective trusts at end of year	2010-12-31	$241,414
Value of interest in common/collective trusts at beginning of year	2010-12-31	$0
Net investment gain/loss from registered investment companies (e.g. mutual funds)	2010-12-31	$235,847
Net investment gain or loss from common/collective trusts	2010-12-31	$6,818
Were any plan transactions or series of transactions in excess of 5% of the current value of the plan assets	2010-12-31	No
Was there a failure to transmit to the plan any participant contributions	2010-12-31	No
Has the plan failed to provide any benefit when due under the plan	2010-12-31	No
Benefit payments and payments to provide benefits directly to participlants or beneficiaries including direct rollovers	2010-12-31	$32,344
Was the provided the required notice or one of the exceptions to providing the black out period notice applied under 29 CFR 2520.101-3	2010-12-31	No
Did the plan have assets held for investment	2010-12-31	Yes
Did the plan hold any assets whose current value was neither redily determinable on an established market nor set by an independent third party appraiser	2010-12-31	No
Were all the plan assets eitehr distributed to particpants/beneficiaries, transferred to another plan or brought under the control of the PBGC	2010-12-31	No
Accountant perfomed limited scope audit pursuant to 29 CFR 2520.103-8 and/or 103-12(d)	2010-12-31	Yes
Opinion of an independent qualified public accountant for this plan	2010-12-31	Qualified
Accountancy firm name	2010-12-31	MILLER, KAPLAN, ARASE AND CO., LLP
Accountancy firm EIN	2010-12-31	952036255

Form 5500 Responses for KANA SOFTWARE, INC. 401(K) PLAN

2015: KANA SOFTWARE, INC. 401(K) PLAN 2015 form 5500 responses
2015-01-01	Type of plan entity	Single employer plan
2015-01-01	Submission has been amended	Yes
2015-01-01	This submission is the final filing	Yes
2015-01-01	This return/report is a short plan year return/report (less than 12 months)	Yes
2015-01-01	Plan is a collectively bargained plan	No
2015-01-01	Plan funding arrangement – Trust	Yes
2015-01-01	Plan benefit arrangement - Trust	Yes
2014: KANA SOFTWARE, INC. 401(K) PLAN 2014 form 5500 responses
2014-01-01	Type of plan entity	Single employer plan
2014-01-01	Submission has been amended	No
2014-01-01	This submission is the final filing	No
2014-01-01	This return/report is a short plan year return/report (less than 12 months)	No
2014-01-01	Plan is a collectively bargained plan	No
2014-01-01	Plan funding arrangement – Trust	Yes
2014-01-01	Plan benefit arrangement - Trust	Yes
2013: KANA SOFTWARE, INC. 401(K) PLAN 2013 form 5500 responses
2013-01-01	Type of plan entity	Single employer plan
2013-01-01	Submission has been amended	No
2013-01-01	This submission is the final filing	No
2013-01-01	This return/report is a short plan year return/report (less than 12 months)	No
2013-01-01	Plan is a collectively bargained plan	No
2013-01-01	Plan funding arrangement – Trust	Yes
2013-01-01	Plan benefit arrangement - Trust	Yes
2012: KANA SOFTWARE, INC. 401(K) PLAN 2012 form 5500 responses
2012-01-01	Type of plan entity	Single employer plan
2012-01-01	Submission has been amended	No
2012-01-01	This submission is the final filing	No
2012-01-01	This return/report is a short plan year return/report (less than 12 months)	No
2012-01-01	Plan funding arrangement – Trust	Yes
2012-01-01	Plan benefit arrangement - Trust	Yes
2011: KANA SOFTWARE, INC. 401(K) PLAN 2011 form 5500 responses
2011-01-01	Type of plan entity	Single employer plan
2011-01-01	Submission has been amended	Yes
2011-01-01	This submission is the final filing	No
2011-01-01	This return/report is a short plan year return/report (less than 12 months)	No
2011-01-01	Plan funding arrangement – Trust	Yes
2011-01-01	Plan benefit arrangement - Trust	Yes

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Company Name:	KANA SOFTWARE, INC
Employer identification number (EIN):	271249294
NAIC Classification:	541511
NAIC Description:	Custom Computer Programming Services

Jurisdiction of Incorporation:	State of Delaware Division of Corporations
Incorporation Date:
Company Identification Number:	4737887